If you need help with your UIF claim online, registration, payments, or status check, it is important to use the correct and official contact details.
Check Your Personalized Funding Options
This guide explains the official UIF WhatsApp number, call centre numbers, USSD service, email addresses, and working hours. It also explains how to contact the Department of Labour safely.
Official UIF WhatsApp Number
The official UIF WhatsApp number is:
082 046 8553
You can use this number to:
- Ask about your UIF claim
- Do a UIF status check
- Get help with uFiling login
- Ask about UIF online registration
- Make general enquiries
Important Safety Warning
When using the UIF WhatsApp number:
- Do NOT share your password
- Do NOT share your secret code
- Do NOT send banking PINs
UIF officials will never ask for your password.
Always protect your personal information.
UIF Call Centre Numbers
If you prefer speaking to an agent, you can call the UIF toll free numbers:
- 0800 843 843
- 0800 030 007
These numbers help with:
- UIF status check online problems
- UIF login online issues
- UIF contact details enquiries
- Claim delays
- Payment issues
Call Centre Operational Hours
UIF call centre operates:
07:30 – 16:00
Monday to Friday (Weekdays)
Call during working hours for faster service.
UIF USSD Service
You can also check your UIF information using your phone.
Dial:
*134*843#
This USSD service allows you to:
- Check UIF claim status
- Confirm registration
- Check payments
This option is useful if you do not have internet access.
UIF Email Addresses
For written enquiries, you can send an email to:
Use email for:
- Complaints
- Technical problems with uif online login
- Website errors
- Payment disputes
Important Email Tip
Make sure:
- You use a correct email address.
- Your email inbox can receive replies.
- Your work email does not block external replies.
Many people miss UIF responses because their email address is incorrect or blocked.
Always include:
- Your full name
- ID number
- UIF reference number
- Clear explanation of your issue
UIF Website and Online Services
The official website is linked to the Department of Labour.
You can access:
- uFiling Home
- Login / Register
- Register New
- UIF claim online
- UIF online application
- FAQs
- Contact section
Many people search for:
- ufiling login
- uif online system
- uif online.labour.gov.za
- www.labour.gov.za uif
- uif login status check balance
These all lead to the official UIF online system.
Always use the official Department of Labour website to avoid scams.
What You Need Before Contacting UIF
Before calling, emailing, or sending a WhatsApp message, have the following ready:
- Your South African ID number
- UIF reference number
- Employer details (if needed)
- Banking details (only for verification, not PIN)
This makes the process faster.
When Should You Contact UIF?
Contact UIF if:
- Your UIF claim is delayed
- You cannot access uFiling login
- Your UIF status check shows no payment
- Your banking details need updating
- You need help with UIF online registration
UIF Contact Details Summary
Here is a quick overview:
WhatsApp: 082 046 8553
Call Centre: 0800 843 843 / 0800 030 007
USSD: *134*843#
Email:
Working Hours:
07:30 – 16:00 (Monday to Friday)
Final Advice
Always use official UIF contact details from the Department of Labour.
Do not trust random WhatsApp numbers or social media accounts claiming to be UIF.
For faster help:
- Use uFiling login first.
- Use WhatsApp for quick enquiries.
- Call the UIF toll free number during working hours for urgent matters.
If you follow the correct channels, your UIF registration, status check, and payment enquiries will be handled safely and correctly.