CPUT Student Portal: Easy Login Guide for Students

The CPUT Student Portal, often referred to as Student Online Services (SOS), is the official digital gateway for enrolled students at CPUT. 

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It allows you to view and manage academic records, fee statements, registration details, and other vital student information. 

You can also download proof of registration and check exam results through the portal.

The portal is important because it centralizes all academic functions that previously required visiting an administrative office. 

Using the portal online saves time and helps you stay on top of deadlines and requirements.

How do I log in to the CPUT Student Portal?

To log in to the CPUT Student Portal:

  1. Open your web browser and go to the Student Online Services (SOS) page on the official CPUT website.
  2. Click on “Login to SOS” or follow the Self-Help iEnabler link.
  3. Enter your student number in the username field.
  4. Enter your PIN in the password field.
  5. Click Login to access your dashboard.

Your student number and PIN are your main login credentials. If you do not know your PIN or have never logged in before, the portal provides tools for requesting or resetting it.

What if I don’t have a PIN or have forgotten it?

If you do not have a PIN or have forgotten it:

  1. On the SOS login page, fill in your student number and click Request a PIN.
  2. Your PIN will be emailed to the address you provided when you registered.
  3. Enter the PIN exactly as received, and then log in.

You may have a limited number of attempts to request a PIN. If repeated attempts fail, contact the CPUT helpdesk for assistance.

What can I do inside the CPUT Student Portal?

Once you are logged in, the Student Portal lets you:

  1. Register for modules for the current academic year.
  2. Check subject registration and academic progress.
  3. View your academic results and timetables.
  4. Print or download a Proof of Registration (POR).
  5. Update personal information such as contact details.
  6. View and pay your fees online if supported.

These functions make the portal your main tool for managing important academic and financial tasks throughout your studies.

Can prospective students use the portal to check their application status?

Yes. The SOS portal is also used by prospective and returning students to track application and registration status. 

Once you start an application or have accepted an offer, you can log in with your student number to confirm whether your application has been processed.

If you are newly admitted but not yet fully registered, you may still use the portal tools linked on the CPUT website to view your status. Make sure to use your correct student number and ID details.

How do I reset my CPUT portal password?

If you forget your portal password:

  1. On the login page, look for the Forgot/Change Password link.
  2. Enter the required details, such as your student number or registered email.
  3. Follow the instructions sent via email to reset the password.

If this process does not work, contact the CPUT IT support service or helpdesk for assistance with your account.

What should I do if I cannot log in to the portal?

If you experience login problems:

  1. Confirm you are entering your student number and PIN correctly with the right case for letters.
  2. Ensure the PIN is valid and not expired or blocked from multiple failed attempts.
  3. Try clearing your browser cache or using a different browser.
  4. If issues persist, contact the CPUT helpdesk or support centre for technical assistance.

The portal is designed to work on desktops, laptops, and mobile devices, so you can use any internet-enabled device to log in and manage your academic profile. 

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