Welcome to Isikole Sami. This Privacy Policy outlines how Isikole Sami (“the Organization,” “we,” “us,” or “our”) collects, uses, protects, and handles your personal information when you visit and use our website, isikolesami.co.za (the “Service”).
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We are committed to protecting your privacy and processing your information in a lawful, open, and transparent manner, in accordance with South Africa’s Protection of Personal Information Act (POPIA).
By using our Service, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect several different types of information for various purposes to provide and improve our Service to you.
A. Personal Information You Provide
We collect information you voluntarily provide to us, which may include:
- Contact Information: Your name, email address, and phone number when you fill out our contact form or communicate with us directly.
- Tool-Related Data: Information you enter into our utility tools, such as the APS Score Calculator or eligibility quizzes. We process this data to provide you with an immediate result. We do not store, save, or share this personal tool data after the result is generated.
- Comments & Subscriptions: Information such as your name and email address if you leave comments on articles or subscribe to a newsletter.
B. Information Collected Automatically
When you access the Service, we may collect certain non-personal information automatically, including:
- Log Data: Your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
3. How We Use Your Information
Isikole Sami uses the collected data for the following purposes:
- To provide, operate, and maintain our Service.
- To respond to your inquiries, comments, or questions submitted via our contact channels.
- To improve our website, content, and offerings through analytics.
- To monitor the usage of our Service and detect or prevent technical issues.
- To comply with legal obligations.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following limited circumstances:
- With Service Providers: We may employ third-party companies (e.g., web hosting, Google Analytics) to facilitate our Service. These parties only have access to your information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Cookies and Web Beacons
Cookies are small files stored on your device. We use them to enhance your experience and analyze our traffic.
- Analytics: We use Google Analytics to understand how our audience uses the site.
- Advertising: We may use third-party advertising companies (like Google AdSense) to serve ads. These companies may use cookies (such as the DART cookie) to serve ads based on your visit to our site and other sites on the internet. You may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Data Rights Under POPIA
As a user in South Africa, you have specific rights regarding your personal information under POPIA:
- The Right to Access: You have the right to request copies of your personal information that we hold.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- The Right to Lodge a Complaint: You have the right to lodge a complaint with the South African Information Regulator if you believe we are processing your data unlawfully.
To exercise any of these rights, please contact us at contact@isikolesami.co.za.
7. Data Security
We take reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Children’s Privacy
Our Service is not directed at children under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
9. Links to Other Websites
Our Service contains links to other websites that are not operated by us. This Privacy Policy does not apply to those third-party websites. We strongly advise you to review the Privacy Policy of every site you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Information Officer at:
Email: contact@isikolesami.co.za